Modo e Modo Quality Control & Replacement

A month ago I reported that 3 of my Moleskine (2 pocket size, 1 large size) have problems with the elastic band. The large size M has a very loose elastic band it won't hold the book close anymore, while the two pocket size M have "shrinked" or "melted" elastic bands (as seen in the pictures). I never exposed these notebooks in adverse conditions so they are under my normal use, in fact the large size M is my journal about my son, so it stays in a glass cabinet all the time. 2 weeks ago I received an email from the distributor saying that they would love to give me a replacement and I received the notebooks a few days after. I'm relieved that Modo e Modo is really committed to maintain good quality products despite there were probably some problems with certain production lots. I'm asked by the distributor to find out the quality control number but I purchased these notebooks before Modo e Modo implemented the quality control number system. So a little advise to all of the M fans: Keep the insert or cut the quality control number out from the insert and save it in the back pocket. It helps to identify problem lots for Modo e Modo and you may be able to get a replacement if something is wrong under normal use.